Ongoing care after launch

Synervia Care.

Care that grows with you – not just a maintenance contract.

The work doesn't stop after launch. Synervia Care keeps Shopware stores and custom software secure, current and ready to run – in three tiers that build on each other.

  • Shopware Extension Partner
  • One dedicated point of contact
  • GDPR-compliant processes
Why ongoing care

A store or piece of software isn't finished at launch.

Shopware updates, new requirements, growing demands on security and performance: running live systems means ongoing care is needed – not only once something breaks.

Possible building blocks

What Synervia Care can cover.

These themes show which areas Synervia Care can generally cover. Which building blocks are part of your package, and to what extent, is agreed individually with you.

01

Updates

Keeping software, plugins and themes technically current.

02

Monitoring

Keeping an eye on availability and technical health.

03

Backups

Data backups as part of ongoing care.

04

Support

A point of contact for technical questions and issues.

05

Small changes

Smaller adjustments without setting up a separate project.

06

Performance

Keeping load time and technical performance in view.

07

Ongoing development

Continuously evolving the store and software.

08

Shopware support

Support around Shopware-specific topics.

09

Prioritisation

Preferred handling as part of ongoing care.

The exact composition per package is currently being finalised internally.

The three Care packages

Essential, Pro, Commerce.

Three tiers that build on each other – from technical baseline protection to comprehensive care for stores with high availability requirements.

Getting started

Care Essential

Security, updates and technical baseline care for stores and software that need to run reliably.

Scope being finalised
Price
On request
Request Essential
For active development

Care Pro

Ongoing development and prioritised support – for stores and software that grow actively.

Scope being finalised
Price
On request
Request Pro
High requirements

Care Commerce

Comprehensive care for stores and systems with high demands on availability and Shopware depth.

Scope being finalised
Price
On request
Request Commerce

We're currently finalising the exact scope, allowances and prices per package, and will add them here once set. Until then, we're happy to discuss them with you personally.

The path to Care

No baseline assessment of your store yet?

Care ideally builds on a solid technical foundation. These steps get you there.

Frequently asked questions

Questions about Synervia Care.

How much does Synervia Care cost?
The cost depends on the chosen package and the scope of your store or software. We discuss the concrete terms in a personal conversation.
What's the difference between the three packages?
The packages differ in the scope of care – from technical baseline protection with Essential to comprehensive care with Commerce. We agree on the exact split together with you.
Do I need a Shopware Audit first?
No, an audit isn't a requirement for Care. It does help establish the technical starting point and assess the right package.
Discuss care

Let's discuss the right Care package for you.

Tell us briefly about your store or software – we'll give you an honest read on which package fits and what's already possible today.

Book a slot directly